We strive to provide the highest quality corporate gifts. However, we understand that unforeseen circumstances may arise.

Our Policy:

We only accept exchanges for defective items. To be eligible for an exchange, please provide clear visual proof of the defect within 24 hours of delivery.

Important Notes:

No Refunds: We do not offer refunds.
Exchange Process: Once we verify the defect, we will initiate an exchange process.
Shipping Costs: The customer is responsible for the return shipping costs.

If you have any questions or concerns regarding our return and refund policy, please contact our customer support team.