Corporate Gifting FAQs
As India’s leading corporate gifting company since 2015, we’ve delivered over 621,542 products across 1,834 successful projects.
Whether you’re looking to reward employees, appreciate clients, or build stronger business relationships, we offer comprehensive gifting solutions with over 4,300 products and partnerships with 120+ brands.
From customized hampers to branded merchandise, explore our most frequently asked questions to get all your queries answered.
Also, explore our range of corporate gifts for clients and employees.
Frequently Asked Questions
Ordering & Basics
What is the minimum order quantity (MOQ)?
The minimum order quantity (MOQ) for most products at TapWell is 30 pieces. This low MOQ makes it accessible for both small and large organizations to utilize their corporate gifting services.
How far in advance should I place my order?
Most orders can be dispatched within 5-7 days, but it’s recommended to place orders at least 2-3 weeks before your required delivery date to account for customization, branding, and any potential logistics delays.
What is TapWell's experience in corporate gifting?
TapWell has been India’s leading corporate gifting partner since 2015, with 9 years of experience. We’ve successfully completed 1,834 projects and delivered over 621,542 products, demonstrating their expertise in handling diverse corporate gifting needs across various industries.
How many corporate clients have you served so far?
TapWell has served over 408 happy customers, including notable clients like IRCTC, Urban Company, Cello, Mahindra Rise, and Safari. Their extensive client base spans various industries and company sizes.
Products & Customization
What types of gifts do you offer?
TapWell offers over 4,300 products across diverse categories including apparels, awards, bags, drinkware, eco-friendly products, edibles, grooming items, home & kitchen, tech products, travel accessories, wellness products, and office essentials. We also provide customized hampers and new joinee kits.
What's the price range of your products?
TapWell’s products range from Rs 20/piece to Rs 50,000/piece, accommodating various budgets and gifting needs. This wide price range ensures we can serve to both small-scale employee gifts and premium client appreciation presents.
How many brands do you partner with?
TapWell maintains partnerships with over 120 brands across various product categories, ensuring authentic and quality branded merchandise for corporate gifting needs.
Can I customize the gifts with company logos?
Yes, most products can be customized with company logos. TapWell’s corporate gifts experts suggest the best branding method based on the product material. We also offer personalization options to add individual names if needed.
Can you create customized gift hampers?
Yes, TapWell helps create fully customized gift hampers. Their team assists throughout the process – from selecting products to branding, packaging, and delivery. Clients can choose multiple items to create personalized hamper combinations.
Do you offer eco-friendly gift options?
Yes, at TapWell we offer a wide range of eco-friendly corporate gift items.
Here are the key eco-friendly products and their price ranges:
- Plantable Crayons – (₹119)
- Cork Laptop Bag Elegante – Premium eco-friendly laptop carrying solution (₹2,850)
- Bamboo Mug – Sustainable alternative to traditional drinkware (₹165)
- Cork Desktop Organizer – (₹520)
- Cotton Bag With Plantable Combo (₹355)
- Beeswax Candle – 100% natural candle in recyclable paper tube (₹75)
- Bamboo Mobile Stand – Sustainable phone holder solution (₹250)
- Cork Mousepad – Eco-friendly desk essential (₹230)
The price range for their eco-friendly products starts from ₹10 and goes up to ₹2,890. All these products can be customized for corporate branding and are designed to be both functional and environmentally responsible.
Can you handle bulk orders for new joinee kits?
Yes, TapWell specifically offers New Joinee Kits as part of their product categories. We can handle bulk orders with their efficient logistics network and maintain consistent branding across all kits.
What are the special options for Diwali gifting?
TapWell offers dedicated Diwali gift options and can create custom Diwali gift stores where employees can select their preferred gifts. We provide both traditional hampers and modern gifting solutions with automated tracking and monitoring.
Technology & Platform
What is the point redemption website and is it really free?
TapWell offers free customizable point redemption websites that match your brand colors. Companies can allot points to employees, clients, or dealers, who can then redeem them for products. The service includes pre-ordering options and zero-inventory products.
Can you create a custom brand store for our company?
Yes, TapWell creates custom brand stores with your logo, custom URL, and color themes at no cost for one-time gifting activities. For year-round incentives or department-wide merchandise procurement, we offer paid options with annual maintenance.
Can you create a custom brand store for our company?
Yes, TapWell creates custom brand stores with your logo, custom URL, and color themes at no cost for one-time gifting activities. For year-round incentives or department-wide merchandise procurement, we offer paid options with annual maintenance.
Samples & Quality
What's the process for requesting free samples?
To request free samples from TapWell, simply contact our team at +91 9769378543 or email us at rases@tapwell.co.in.
Our team will promptly get in touch with you to understand your specific requirements. Once your request is processed, we will ship your free samples within 2-4 business days.
How do you handle gift returns or replacements?
TapWell has a dedicated support team to address issues like damaged or missing items. We arrange prompt replacements or necessary actions to maintain high service standards.
Delivery & Logistics
What logistics partners do you work with?
TapWell partners with major logistics companies including Delhivery, DTDC, TrackOn, and Ecomm Express for domestic deliveries. For international shipments, we work with FedEx and DHL.
Can you handle pan-India deliveries?
Yes, TapWell handles pan-India deliveries through their partnerships with multiple logistics companies including Delhivery, DTDC, TrackOn, and Ecomm Express.
Do you offer international shipping?
Yes, TapWell offers international shipping services through partnerships with FedEx and DHL, enabling them to deliver gifts globally.
What's your typical delivery timeline for bulk orders?
Most orders are dispatched within 5-7 days, with standard delivery taking 5-10 business days depending on product type and delivery location.
Can you deliver directly to recipients?
Yes, TapWell offers direct delivery services to individual recipients, whether employees, clients, or other stakeholders. We can deliver to both residential addresses and different office branches.
Payment & Process
What information do I need when placing an order?
When placing an order with TapWell, please provide your company name, contact details, and delivery address (company or individual recipient).
You’ll also need to specify which corporate gifts you’re interested in and any customization requirements you have for the items.
Can you handle pan-India deliveries?
Yes, TapWell handles pan-India deliveries through their partnerships with multiple logistics companies including Delhivery, DTDC, TrackOn, and Ecomm Express.
Do you offer international shipping?
Yes, TapWell offers international shipping services through partnerships with FedEx and DHL, enabling them to deliver gifts globally.
What's your typical delivery timeline for bulk orders?
Most orders are dispatched within 5-7 days, with standard delivery taking 5-10 business days depending on product type and delivery location.
Can you deliver directly to recipients?
Yes, TapWell offers direct delivery services to individual recipients, whether employees, clients, or other stakeholders. We can deliver to both residential addresses and different office branches.
How can I reach customer service?
Yes, TapWell offers direct delivery services to individual recipients, whether employees, clients, or other stakeholders. We can deliver to both residential addresses and different office branches.
Special Programs
Do you have experience with employee rewards programs?
Yes, TapWell offers customizable point redemption websites for employee rewards programs. We provide free services for allotting points to employees, who can then redeem them for products of their choice.
What are the benefits of using your automated gifting platform?
Benefits include competitive edge, personalized gifting, automated tracking, standardized experience, time savings, hassle-free management, cost-effectiveness, and gifts according to recipients’ preferences.
How do you ensure standardized gifting experience across locations?
TapWell maintains standardization through their custom brand stores, automated tracking systems, and partnerships with reliable logistics providers across India and internationally.
Corporate gifting benefits
How does corporate gifting contribute to employee retention and satisfaction?
Corporate gifting enhances employee retention and satisfaction by fostering a sense of appreciation and belonging. Reports indicate that 89% of recipients feel valued after receiving gifts, which can motivate employees to engage more actively with their work and the company1.
What ROI can companies expect from a well-planned corporate gifting program?
Companies can expect a positive return on investment (ROI) from corporate gifting, as it can lead to increased sales, improved client retention, and enhanced employee engagement. The ROI can be calculated using the formula:
ROI = (Revenue increase + Cost savings)/ Gift cost
How can corporate gifting strengthen client relationships and increase loyalty?
Corporate gifting strengthens client relationships by demonstrating appreciation and understanding of clients’ needs. Personalized gifts can enhance loyalty, as they create emotional connections, encouraging clients to return for future business1.
Why is personalized gifting more effective than traditional cash rewards?
Personalized gifting is often more effective than cash rewards because it shows thoughtfulness and effort, making recipients feel special and valued. This personal touch can lead to stronger emotional ties to the company, enhancing motivation and loyalty compared to impersonal cash rewards.
