We strive to provide the highest quality corporate gifts. However, we understand that unforeseen circumstances may arise.

Our Policy:

We only accept exchanges/returns for defective items. To be eligible for an exchange or return, please provide clear visual proof of the defect within 24 hours of delivery. The item should be returned within 7 days from the date of delivery.

Important Notes:

Exchange Process: Once we verify the defect, we will initiate an exchange process.
Shipping Costs: The customer is responsible for the return shipping costs.
Return Window: 7 Days
Return Cost: Zero charge from TapWell side.

If you have any questions or concerns regarding our return and refund policy, please contact our customer support team.